SBL-SVR-01074



Applies to:


Siebel Assignment Manager - Version: 7.5.3 [16157] and later   [Release: V7 and later ]
z*OBSOLETE: Microsoft Windows 2000

Product Release: V7 (Enterprise)

Version: 7.5.3 [16157]

Database: Oracle 9i

Application Server OS: Microsoft Windows 2000 Server SP 2

Database Server OS: Redhat Linux Advanced Server 2.1



This document was previously published as Siebel SR 38-1464958381.



Symptoms


Customer getting the following messages in the Assignment Manager Log

021
2004-07-28 22:41:53 2004-08-20 18:44:08 -0700 00000005 001 001f 0001 09
AsgnSrvr 31802 4964 792 C:\sea752\siebsrvr\log\AsgnSrvr_31802.log 7.5.3
[16157] ENU ServerLog    LstnObjInherit    3   
2004-07-28 22:41:53    Inherited listening object for port 49159 ServerLog    LstnObjPrivCreate    3   
2004-07-28
22:41:53    Created port 49177 for Assignment Manager
GenericLog    GenericError    1    2004-08-20 18:43:36    (scirkey.cpp
13(819) err=2001074 sys=0) SBL-SVR-01074: Routing key All AM Rule Set
was not found GenericLog    GenericError    1    2004-08-20
18:43:36    (scirkey.cpp 13(285) err=2001074 sys=0) SBL-SVR-01074:
Routing key (null) was not found
GenericLog    GenericError    1    2004-08-20 18:43:36    (scirkey.cpp
13(1020) err=2001074 sys=0) SBL-SVR-01074: Routing key (null) was not
found



Changes


some assignment rules were changed when the error started


Cause



This is a benign error in the log file and can be ignored.


Solution


To avoid this error message in the log file, Please set the logging level to minimal for the assignment manager component.

There is an existing change request 12-M7NBG9 logged for this error messages in the log file.










Applies to:


Siebel Test Automation Interfaces - Version 8.0 SIA [20405] to 8.2.2.2 SIA[23016] [Release V8]
Information in this document applies to any platform.

Checked for relevance 28-02-2012


Goal



How to change advanced component parameter using srvrmgr, e.g. set MaxSkillsAge to 60 for comp AsgnSrvr?





Fix



Please note that you will need to specify the "advanced" keyword
when listing the parameter but not when changing or modifying the
parameter setting. The command should be used as below.

srvrmgr> list advanced param MaxSkillsAge for comp AsgnSrvr

srvrmgr> change param MaxSkillsAge=60 for comp AsgnSrvr








Note:



Running the following command will give error:


srvrmgr>change advanced param MaxSkillsAge=60 for comp AsgnSrvr
SBL-GEN-00001: (svradml.cpp: 222) error code = 1, system error = 0, msg1 = (null), msg2 = (null), msg3 = (null), msg4 = (null)


There were following Generic Error in AsgnSrvr logs::

GenericLog
GenericError 1 0 2010-08-30 22:17:19 (scirkey.cpp (286) err=2001074
sys=0) SBL-SVR-01074: Routing key All AM Rule Set was n
ot found.
GenericLog
GenericError 1 0 2010-08-30 22:17:19 (scirkey.cpp (1021) err=2001074
sys=0) SBL-SVR-01074: Routing key All AM Rule Set was
not found.
Generic Error 1 0 2010-08-30 22:17:19 Could not deregister default key "All AM Rule Set"


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