siebel

Never missing a beat, the good people at Oracle have released Siebel CRM patchset 8.1.1.11.13 / 8.2.2.4.13 for Innovation Pack 2013 on My Oracle Support. As usual, this is a cumulative patchset and contains numerous bug fixes for example in the Order Management and Open UI realms. If you are still using the High-Interactivity client, prepare for deployment of a new version of the Siebel Option Pack .cab files. have a nice day @lex

Last week, Oracle made the latest patch set 8.1.1.11.10 / 8.2.2.4.10 available for download on  My Oracle Support . As with other patch sets, this one contains a lot of bugfixes for HI, SI and Open UI applications and is of course cumulative. As usual, the patch set comes with a "Read Me" link which leads you to the   accompanying detail information  which also contains descriptions of the resolved issues. (All links require a valid account for My Oracle Support) have a nice day @lex

Last Friday, Oracle has made Siebel Patchset 9 (8.1.1.11.9/8.2.2.4.9 - IP 2013) for July 2014 available on My Oracle Support . The "Readme" document  (Oracle Support login required) lists the bugs resolved which are/were in the following areas: Open UI Mobile Applications Marketing UCM Others Naturally, Open UI and Mobile Applications got a lot of attention from the good people at Oracle. So if you're missing some functionality or encounter bugs: Time to patch! have a nice day @lex

Last Saturday, Oracle made the latest patch set 8.1.1.11.8 / 8.2.2.4.8 available for download on My Oracle Support . As with other patch sets, the current one provides a lot of bugfixes for HI, SI and Open UI applications. As usual, the patch set comes with a button that says "Read Me" which leads you to the installation guide which also contains descriptions of the resolved issues. (All links require a valid account for My Oracle Support) have a nice day @lex

Last Saturday, Oracle made the latest patch set 8.1.1.11.7 / 8.2.2.4.7 available for download on My Oracle Support. Apart from various bugfixes, including the Open UI and Mobile Applications realm, the patch set includes changes to the eScript ST engine which are described in document 1668366.1 . As usual, the patch set comes with a button that says "Read Me" which leads you to the installation guide which also contains descriptions of the resolved issues. (All links require a valid account for My Oracle Support) have a nice day @lex

Earlier this month, Oracle has published a statement of direction (SOD) document for Siebel Open UI on the My Oracle Support portal. The document with the Id  1643468.1 lays out the features planned for release with Siebel CRM  Innovation Pack 2014 which is intended to be shipped in late fall this year. The document is especially important for customers and developers who are planning or already implementing features which are not yet available in the current IP 2013 version.  For information on features like barcode scanning or iHelp and the planned roadmap, please refer the the Open UI Statement of Direction for IP 2014 (and beyond).  Everyone involved in Siebel Open UI projects is strongly advised to access this document and visit the Open UI Information Center on My Oracle Support frequently in order to stay up to date. have a nice day @lex

This is a repost from February 2009, seems that upgrading Siebel CRM doesn't go out of fashion anytime soon, especially with Innovation Pack 2013 . It appears that many of those Siebel consultants are busily upgrading and I think that timeframes are challenging as always ;-) The following command line utilities are here to help you during the upgrade and save your precious time (you'll need it for other tasks ;-). Please note that the list below is not complete. 1. Log Parser When Siebel Upgrade Wizard performs the Upgrade Database Schema (upgrep) and Upgrade Physical Schema (upgphys) and any other step against the database, it forwards the command line utilities' log files to a central directory, a subfolder of the Siebel Server's log directory. You can run the logparse executable from the command line and generate a nice and pretty html summary. The logparse utility is also useful to summarize tasks not related to an upgrade such as a repository migration (notorious...

Yesterday, Oracle has released the 4th patchset for Siebel CRM Innovation Pack 2013 which provides cumulative fixes and features for Siebel 8.1.1.11 and 8.2.2.4. The official version numbers are 8.1.1.11.4 and 8.2.2.4.4. (a feast for numerologists ;-) As a frequent reader of this blog, you are aware that Oracle has started shipping monthly patchsets for the latest Siebel Innovation Pack releases. As with all patches, the package is available for download on My Oracle Support. The Readme document combines release notes and installation guide. Good old opatch is taking care of placing the new files onto your disk, so make sure you follow the instructions to avoid surprises. Here are some areas which benefit from the patchset in terms of issues addressed: Siebel Order Management Open UI Mobile Applications (connected and disconnected) have a nice patch @lex

In the second part of our notes on an upgrade from Siebel 8.1.1.x to Innovation Pack 2013 , we are back waiting for the Siebel Upgrade Wizard to finish its arduous task. When suddenly... 8. Backup the Database and execute DB stats At this step, the Upgrade Wizard stops with the above dialog and urges us to take a backup of the database and then execute DB stats. This is obviously a manual step. The Database Upgrade Guide shares with us the necessary lines for executing DB stats as follows (Oracle database example): EXEC DBMS_STATS.gather_schema_stats (ownname => '', cascade =>true,estimate_percent => dbms_stats.auto_sample_size); The above command (with the correct table owner name which usually is SIEBEL) must be run using a SYSDBA account. Alternatively you can run the more sophisticated stats package available from My Oracle Support as Document Id  781927.1 (thanks to Oli for the link). Because I encountered problems with too many open cursors on a previous occasio...

Siebel Innovation Pack 2013 (aka 8.1.1.11 / 8.2.2.4) is available for a while now. During discussions with customers and students, almost every project wants to be on this release sooner or later. The reason for this might well be Open UI . Regarding the version numbers, going from 8.1.1.x to 8.1.1.11 might well be " but a patch ". But alas, this couldn't be further from the truth. In reality, installing IP 2013 "on top of" a previous 8.1.1.x version is more than a full upgrade than a patch. Recently, I had the privilege of going a full round, upgrading an existing 8.1.1.0 (yes .0, but it could have been any version up to 8.1.1.7) installation to 8.1.1.11. In this two-part article, I would like to share my findings with you. So this is what I had in front of me: A Windows machine with a Siebel 8.1.1.0 server, connected to an Oracle 10g database and also a SWSE/web server machine. 1. Download and create installers First, I duly downloaded, extracted and created ...