siebel

Applies to: Siebel Clinical Manager - Version: 8.1.1.3[21219] and later   [Release: V8 and later ] Information in this document applies to any platform. Goal Question/Request: I downloaded this patch and created images, then attempted to install. I got the following error: You have selected the wrong product directory.(SBL-STJ-00203) We are currently running 8.1.1.1 SIA [21211] HOTFIX QF0149. Further, customer had the following reported behavior: Running ImageCreator does not prompt for SIA or SEA... Solution Answer/Comments: In light to the above error message "(SBL-STJ-00203)" - Please note that this error or behavior is caused due to applying or installing incorrect Siebel Application Versions. In other words, applying SEA patch in a SIA environment. Hence when creating an installation image from the jar files downloaded from My Oracle Support site (MOS), the SIA or SEA option should be chosen according to the environment used. When trying to apply SEA patch in SIA en...

Applies to: Siebel System Software - Version: 8.0.0.5 [20420] - Release: V8 Siebel CRM - Version: 8.0.0.5 [20420] - Release: V8 Symptoms Unable to perform slipstream patch installation in unattended mode because installer prompt for terminate existing Siebel server process even if there is no Siebel processes left. When try to use and install with recorded response file, the installation utility exit with the following error in the error log file. Please stop the server manually and run patch installation again.(SBL-STJ-00119) Cause As per the logs and in-house test, the patch installer detect that there are Siebel process running hence prompt the message and error. If server is stop and no Siebel related process running, the prompt will not appear. Solution Verify all the Siebel processed stopped and follow step per MR guide closely before launching the patch installer again. 1) Stop all ruunig Siebel Server with stop_server on each applicable server machine. Also make sure shut do...

Applies to: Siebel Reports - Version: 8.0 [20405] and later   [Release: V8 and later ] Information in this document applies to any platform. Symptoms Unable to install Actuate Server on Windows Server 2003 in Spanish or any non-English language, The following error appears SBL-STJ-0052 and the installation fails Cause The Report Server can't be installed on a Windows OS that is in a non-English language The Installshield wizard uses the default english folders like "C:\Program Files\common files" to install the "Actuate HTTP Service". This folder does not exist on a non-English environment Solution Actuate Server must be isntalled on an English Windows Environment Applies to: Siebel System Software - Version: 8.0.0.9[20433] and later   [Release: V8 and later ] Information in this document applies to any platform. Symptoms During uninstall of QF0909, SBL-STJ-00156 error is thrown. This happen when the install/uninstall of QF0909 happens multiple times. Ca...