siebel

While the near and not-so-near future for Siebel CRM is truly exciting, with so many new things coming up to learn and write about, it is worthwhile to sit back and browse the archives. Five years ago, after OpenWorld 2009 (!), I cross-posted an article from the Oracle Customer Experience blog (formerly known as CRM Product Marketing blog). This is what I wrote back then: Stating the obvious... After all these years, thousands of Siebel CRM  implementation  projects and so much experience of thousands of experts in the field, I can't believe that there are still many Siebel CRM projects which ignore one or all of these  five simple rules for a successful Siebel CRM implementation  (Credits to Divya from the  CRM Product Marketing Blog ): Standardize on tools and languages Keep customization to a minimum (yes a MINIMUM) Involve end users Communicate with others who have done it before Implement regional or online training for end users Remember: These...

For our 'blast from the past' series, I have dug up this little gem from September 2009, long before Siebel Open UI. Maybe it's still relevant even in Open UI, who knows? *** If you follow this blog on a frequent basis, you might have noticed my fondness for the Siebel Portal Framework and its  usefulness  in integrating Siebel with other systems, such as Google maps . Today, I would like to look at the outbound integration, that is delivering Siebel data to another web based application. One way to deliver Siebel data to external systems is using the SWE XML interface . You can experience this very easily by pasting the following URL in your browser address bar while the Siebel application is loaded (the below is for the Developer Web Client): http://localhost/start.swe?SWECmd=GotoView&SWEView=Account+List+View&SWESetMarkup=XML The Account List View in XML The important thing in this URL is the SWESetMarkup command which we use to tell the SWE to produce XML inste...

My fellow instructors at Oracle University and I teach a lot of Siebel Open UI these days. And when I say a lot, I mean like two full classes (a full class is 16 students) per week, per instructor during peak demand. Of course, Siebel developers of all couleur, be it associate, rookie, graduate or seasoned veteran, are eager to learn how to understand and customize the latest and greatest among Siebel UI technologies. In the Open UI Foundations class (and a new advanced JavaScript API class, coming soon to a learning center near you), we talk a lot about the languages which form the modern web: HTML(5) JavaScript (and a fair amount of jQuery) CSS But Oracle does not own these languages, so we have to resort to other resources to learn more about these web standards. In the following, compiled with a little help from generous students, you will find a list of web resources which serve both the newbie and the experienced Siebel coder to get to grips with HTML, JavaScript and CSS. The l...

My fellow instructors at Oracle University and I teach a lot of Siebel Open UI these days. And when I say a lot, I mean like two full classes (a full class is 16 students) per week, per instructor during peak demand. Of course, Siebel developers of all couleur, be it associate, rookie, graduate or seasoned veteran, are eager to learn how to understand and customize the latest and greatest among Siebel UI technologies. In the Open UI Foundations class (and a new advanced JavaScript API class, coming soon to a learning center near you), we talk a lot about the languages which form the modern web: HTML(5) JavaScript (and a fair amount of jQuery) CSS But Oracle does not own these languages, so we have to resort to other resources to learn more about these web standards. In the following, compiled with a little help from generous students, you will find a list of web resources which serve both the newbie and the experienced Siebel coder to get to grips with HTML, JavaScript and CSS. The l...

On a quite regular basis I come across discussions or articles about the Chinese translation of "Oracle" (i.e. the company I work for). The Chinese Oracle logo some years ago. (Image source: sysdba blog ) A Chinese student once translated the characters ??? to me as "Turtle Shell", "Bone" and "Script". At first this is slightly odd to the Western mind but when you do a bit more research you find articles and translations which simply refer to this phrase as "Oracle" (in the sense of the ancient foreseers). In addition, the sages of the internet explain that in ancient China, records of divination and deeds were carved in tortoise shells or other animal bones as a means of storing information, hence the other translation "Oracle Bones". There you have it: This is an ancient form of database. So the Chinese Oracle logo does not only mean "Oracle" per se but also refers to Oracle's flagship product, the database. ...

On a quite regular basis I come across discussions or articles about the Chinese translation of "Oracle" (i.e. the company I work for). The Chinese Oracle logo some years ago. (Image source: sysdba blog ) A Chinese student once translated the characters 甲骨文 to me as "Turtle Shell", "Bone" and "Script". At first this is slightly odd to the Western mind but when you do a bit more research you find articles and translations which simply refer to this phrase as "Oracle" (in the sense of the ancient foreseers). In addition, the sages of the internet explain that in ancient China, records of divination and deeds were carved in tortoise shells or other animal bones as a means of storing information, hence the other translation "Oracle Bones". There you have it: This is an ancient form of database. So the Chinese Oracle logo does not only mean "Oracle" per se but also refers to Oracle's flagship product, the database. ...