How to Integrate Google maps with Siebel for multiple addresses
A few days back a client asked me if we could have Google maps integrated with their Siebel application, that would enable their reps to locate their contacts/accounts on Google maps, and find the best way to reach them based on their mode of commute. Initially, they had planned to do this for single addresses. However, I tried to convince them to go for multiple address selection. The key business driver here in my opinion would be that, the user can optimize his/her travel route based on the proximity of his/her reps, thus saving time and money. Google maps also offers a few more features like checking for traffic, avoiding tolls, taking highways etc. Google maps is really cool, and integrating it with Siebel makes it cooler ;) Really!! show me how? Step 1: The first step would be to get the Google map applet setup on your Siebel application. There are many ways to do this. For this example lets go with Mash-up your CRM with Google maps in < 30 minutes . Step 2: On...