siebel

There are few Siebel books on the market, so when I found out about a book by the author of one of my favorite Siebel blogs , I wanted to write a review right away. Oracle Siebel CRM 8 Installation and Management , by Alexander Hansal, is an introduction to many of the key administrative tasks in short, easy-to-understand sections. Some of the sections of the book are quite strong. The chapter on Siebel Remote is very good. It covers the various types of mobile clients for various users, the process of extracting the mobile client for a user, initializing local databases, keeping them synchronized, and many more important tasks. In a 25 page chapter, Hansal provides an overview of Siebel Remote that an administrator can read before diving into the Siebel Bookshelf guide that is more than 10 times as long. Another chapter on system monitoring offers a good introduction to that topic, including a pretty detailed overview of SARM analyzer functionality. Some chapters are weaker. Th...