siebel

Applies to: Siebel System Software - Version 7.7.2 [18325] to 8.2.2 SIA[22320] [Release V7 to V8] z*OBSOLETE: Microsoft Windows 2000 Product Release: V7 (Professional) Version: 7.8.2.3 [19221] FRA Database: Oracle 9.2.0.6 Application Server OS: Microsoft Windows 2000 Server SP 2 Database Server OS: HP-UX 11i ***Checked for relevance on 07-Feb-2013*** Symptoms SBL-SSM-00044, SBL-SSM-00006 During benchmark tests to simulate login of numerous users, we experienced that after reaching one limit, no connections are allowed anymore. (the limit is not the same for each test) The contengency seems to be at Web Server level, the connection attempt doesn't reach the Siebel Server. The following error were reported in the SWSE logs: Code= SBL-SSM-00044: Virtual host is invalid. Solution Message 1 The error message "SBL-SSM-00044: Virtual host is invalid" usually points to a problem with the configuration of the eapps.cfg file or lbconfig.txt file used for load balancing. It was fou...

Applies to: Siebel System Software - Version 7.8.2 [19213] and later Information in this document applies to any platform. Error Message Area:Session Manager - SSM Version:Siebel 7.8 Purpose This document is intended to provide cause and corrective action information about Siebel Error Message SBL-SSM-00006: Error while sending message to server. Scope This document is informational and intended for any user. Details Explanation The above error is a generic message that is usually reported at times when an error occurs in the communication between the Siebel Web Server Extension (SWSE) and the Siebel Application Server. This error manifests itself in the SWSE logs files. To enable more tracing in the SWSE log files, refer to Document 477185.1 How To Turn Up Logging on the Siebel Web Server Extension in Siebel Versions 7.x and 8.x? for more information. Below is a list of reported causes for this error message: 1. SWSE has incorrect information in the eapps.cfg file on how to connect...

Applies to: Siebel Communications CRM - Version 8.1.1.3 SIA[21219] and later Information in this document applies to any platform. Symptoms Siebel 8.1.1.3 SIA[21219] is installed on IBM AIX on POWER Systems (64-bit) Connected to srvrmgr at server level and "list comp" command is executed. Which resoluted in below errors: SBL-SCM-00028: Key not found SBL-SSM-00005: Timeout occurred while opening SISNAPI connection. Changes  No changes were happened and evevry thins was working as expected Cause srvrmgr might show SBL-SSM-00005 or SBL-ADM-02049 errors when trying to run simultaneously. Solution Rebooting all application servers including gateway resolved the issue. Applies to: Siebel System Software - Version 8.0.0.9[20433] and later Siebel CRM - Version 8.0.0.9[20433] and later Information in this document applies to any platform. Purpose This note is only applicable to version Siebel 8.0.0.9 and 8.1 and above, and illustrates troubleshooting steps including a workaround for...

Applies to: Siebel eConfigurator - Version 8.1.1 SIA [21111] and later Information in this document applies to any platform. Symptoms Errors with Remote Configurator when using WebServices ERRORS FROM THE LOG: StpExec Create 4 00000007504f6a50:0 2012-09-11 18:42:25 Creazione istanza della definizione del passo 'Begin Configuration'. GenericLog GenericError 1 00000002504f1e77:0 2012-09-11 18:42:26 ( (0) err=4653064 sys=0) SBL-SCB-00008 : Componente ((null)) non disponibile su questo server. GenericLog GenericError 1 00000002504f4126:0 2012-09-11 18:42:26 ( (0) err=4653064 sys=0) SBL-SCB-00008 : Componente ((null)) non disponibile su questo server. GenericLog GenericError 1 00000002504f1e82:0 2012-09-11 18:42:26 ( (0) err=4653064 sys=0) SBL-SCB-00008 : Componente ((null)) non disponibile su questo server. GenericLog GenericError 1 00000002504f1e82:0 2012-09-11 18:42:26 (ssmsismgr.cpp (626) err=3670020 sys=0) SBL-SSM-00004 : Si è verificato un errore relativo a SISNAPI Hello. Il...