siebel

If you or your customers are using the Siebel Mobile Web Client along with Siebel Remote technology, you should log in to My Oracle Support as soon as your time allows and get the latest Statement of Direction (SOD) document which lays out Oracle's plans for this technology as well as the future roadmap for Siebel Mobile Disconnected Applications . Image source: Siebel Systems training material The document is numbered 1663459.1 and can be found here (My Oracle Support account required). have a nice day @lex

One of the new features introduced with Siebel CRM Innovation Pack 2013 is the ability to use jQuery Mobile ThemeRoller to create custom style sheets for Siebel Mobile Applications (and only for mobile applications, at the time of this writing). Ever in an experimental mood, I decided to give it a try. Actually the whole bit is documented in the Configuring Siebel Open UI guide in Siebel bookshelf, but as usual you will also find the steps I executed in this post. Swatches Before we start, let's talk about "swatches" (and I don't mean the swiss watch brand ). A swatch in terms of style sheets is a collection of CSS rules regulating the colors, fonts and icons used in certain areas of web applications. The following image is taken from the Configuring Siebel Open UI guide and explains the concept nicely. Image Source: Siebel Bookshelf, Configuring Siebel Open UI guide . Siebel Mobile Applications use six swatches (A to F) and as per the documentation they control t...

One of the new features introduced with Siebel CRM Innovation Pack 2013 is the ability to use jQuery Mobile ThemeRoller to create custom style sheets for Siebel Mobile Applications (and only for mobile applications, at the time of this writing). Ever in an experimental mood, I decided to give it a try. Actually the whole bit is documented in the Configuring Siebel Open UI guide in Siebel bookshelf, but as usual you will also find the steps I executed in this post. Swatches Before we start, let's talk about "swatches" (and I don't mean the swiss watch brand ). A swatch in terms of style sheets is a collection of CSS rules regulating the colors, fonts and icons used in certain areas of web applications. The following image is taken from the Configuring Siebel Open UI guide and explains the concept nicely. Image Source: Siebel Bookshelf, Configuring Siebel Open UI guide . Siebel Mobile Applications use six swatches (A to F) and as per the documentation they control t...

The following is a guest post by Sandra Wamsley, Programmer Analyst at Laerdal Medical . In her article she describes how to use a custom Physical Renderer in Siebel Mobile Applications to capture the event when the user taps the phone icon to make a call as an activity record in the Siebel database. The code samples and manifest configuration described are for Siebel 8.1.1.10 / 8.2.2.3. *** When we first began developing our Mobile application, an early request came in for the application to automatically create an Activity when an outbound phone call was made through it.  This was accomplished by having a physical renderer call a business service from within Siebel, which would create the activity. We had to accomplish this on two different business components - Accounts and Contacts - using two different fields. The physical renderer had to accomplish three things: It had to see that the phone icon had been pressed in the application, get the Id of the Contact or Account that th...

The following is a guest post by Sandra Wamsley, Programmer Analyst at Laerdal Medical . In her article she describes how to use a custom Physical Renderer in Siebel Mobile Applications to capture the event when the user taps the phone icon to make a call as an activity record in the Siebel database. The code samples and manifest configuration described are for Siebel 8.1.1.10 / 8.2.2.3. *** When we first began developing our Mobile application, an early request came in for the application to automatically create an Activity when an outbound phone call was made through it.  This was accomplished by having a physical renderer call a business service from within Siebel, which would create the activity. We had to accomplish this on two different business components - Accounts and Contacts - using two different fields. The physical renderer had to accomplish three things: It had to see that the phone icon had been pressed in the application, get the Id of the Contact or Account that th...