Siebel CRM Patchset 13 for Innovation Pack 2013 is Available

Never missing a beat, the good people at Oracle have released Siebel CRM patchset 8.1.1.11.13 / 8.2.2.4.13 for Innovation Pack 2013 on My Oracle Support.


As usual, this is a cumulative patchset and contains numerous bug fixes for example in the Order Management and Open UI realms. If you are still using the High-Interactivity client, prepare for deployment of a new version of the Siebel Option Pack .cab files.

have a nice day

@lex

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Profile Attributes and Open UI

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Yes, Profile Attributes! As the ever attentive, up-to-date Siebel CRM expert that you are when you read this, you know that in Siebel Open UI (since version 15), it is no longer allowed/supported to  set  Profile Attributes from browser-side script. But  getting  them is not a problem, since the  GetProfileAttr  function works perfectly fine. Recently I found a few vanilla Profile Attributes that came quite handy in my work in Open UI JavaScript: Navigation Type : stores the navigation type such as "NAVIGATION_TAB" ActiveViewName : does what it says on the tin IsOpenUI : returns "1" when the application runs in Open UI Is SUI Theme : when "TRUE", the application theme is Synergy (aka SUI) Position:  returns the currently active position Primary Responsibility Name : guess what this one is… Profile Image : returns the URL of the user's profile image Org.Name : returns the name of the user's organization Here's a sample line of ...
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SBL-EAI-04451: Method '%1' of business component '%2' (integration component '%3') for record with search specification '%4' returned the following error:"%5"

Applies to: Siebel CRM - Version: 8.0 [20405] and later [Release: V8 and later ] Siebel CRM - Version: 8.0 [20405] and later [Release: V8 and later] Information in this document applies to any platform. Symptoms Whenever a service based on EAI Siebel Adapter or EAI UI Data Adapter business service run to insert a child record when there are already 10000 records associated to the parent, i.e. Contacts for an Accout, Usert to a Responsibility, an error message is received as the following: "Method 'NextRecord' of business component 'User' (integration component 'User') for record with search specification '[Login Name] = "FIRST.LAST@COMP.COM"' returned the following error:"There were more rows than could be returned. Please refine your query to bring back fewer rows(SBL-DAT-00500)"(SBL-EAI-04451)" "Method 'NextRecord' of business component 'Contact' (integration component 'Related Contact') for r...
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SBL-SVC-00163

Applies to: Siebel System Software - Version: 7.8.2.4 SIA [19224] and later   [Release: V7 and later ] Oracle Solaris on SPARC (64-bit) Product Release: V7 (Enterprise) Version: 7.8.2.4 [19224] FRA Fin Svcs Database: Oracle 10.1.0.4 Application Server OS: Sun Solaris 10 Database Server OS: Sun Solaris 10 This document was previously published as Siebel SR 38-3275864281. Symptoms We want to encrypt the CTI users password that is stored into Siebel Oracle database : -> BusComp CommSrv CM Agent General Profile / Field Password -> Table S_USER / Column CTI_PWD To perform the requirement, we intend to follow instructions from Bookshelf 'Security Guide' / 'Communication & Data Encryption'. But we are not sure about the roadmap, so could you please confirm that the above mentionned steps are correct and necessary : 1. Turn on Encryption for BusComp fields     -> Create column S_USER.X_CTIPWD_ENCRPKEY_REF as Varchar30     -...
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