Symbolic URLs

Siebel often talks of 360 degree view across enterprise and delivers the same. We can embed external web applications in siebel application using Symbolic URLs. There are multiple scenarios when this is required mainly for reporting purposes.Even with adequate material on web, exact parameters to be used in symbolic url is more of hit and trial approach.In this post,I will take snub at couple of realtime scenarios where Symbolic URL can be of great help.

1 - Any product oriented company will have an employee application as well as portal application for external customers. In some circumstances employee may have to access portal application on behalf of customer. It will be real ease for employee to launch portal application on click, directly from the base application. Symbolic url is our alley here with below configuration.

Symbolic URL
Name: Test Portal
URL: http://host_name/application_enu/start.swe
SSO Disposition: Form Redirect

Arguments
Below arguments should be configured for the auto login from base to portal application.


2 - Lets consider another example where we want to display details of Service Request in siebel application from some other web application. For time being the id of SR in siebel is same as in web application. Sample configuration for this will look like as below:

Symbolic URL
Name: View SR
URL: http://application_url
Fixup Name: Default
SSO Disposition: IFrame

Arguments
Below arguments should be configured. The key here is "IsRecordSensitive" command. This helps in context passing for auto refresh when next record is selected in top applet.


3 - One of the more frequent usage of symbolic url is in the portal application for analytics and reporting usage. If a user wants to see a quick snapshot or preview of the Service Request, he is just click away with help of Symbolic URL. The sample configuration enables user to view additional details or the SR which are not displayed in the current view. Sample configuration for this will look like as below:

Symbolic URL
Name:Print SR
URL: http://start.swe?SWECmd=GotoView&SWEView=Test+SR+Print&SWERF=1&SWEApplet0=Test+SR+Applet&SWERowId0=SRID
SSO Disposition: Form Redirect

Arguments
In this url SRID is the parameter which will pass in the argument list as shown below:



There is documentation available on siebel support regarding how to go about configuring symbolic url in siebel applets.I will discuss more scenarios as i encounter them till then play around by opening facebook in siebel.


תגובות

הוסף רשומת תגובה

פוסטים פופולריים מהבלוג הזה

Profile Attributes and Open UI

תמונה
Yes, Profile Attributes! As the ever attentive, up-to-date Siebel CRM expert that you are when you read this, you know that in Siebel Open UI (since version 15), it is no longer allowed/supported to  set  Profile Attributes from browser-side script. But  getting  them is not a problem, since the  GetProfileAttr  function works perfectly fine. Recently I found a few vanilla Profile Attributes that came quite handy in my work in Open UI JavaScript: Navigation Type : stores the navigation type such as "NAVIGATION_TAB" ActiveViewName : does what it says on the tin IsOpenUI : returns "1" when the application runs in Open UI Is SUI Theme : when "TRUE", the application theme is Synergy (aka SUI) Position:  returns the currently active position Primary Responsibility Name : guess what this one is… Profile Image : returns the URL of the user's profile image Org.Name : returns the name of the user's organization Here's a sample line of ...
המשך לקרוא

SBL-BPR-00191: The rowId of the active row of the primary buscomp '%1', '%2', does not match the Primary Id

Applies to: Product Release: V7 (Enterprise) Version: 7.5.3 [16157] ESN Database: Oracle 9.2.0.2 Application Server OS: Microsoft Windows 2000 Server SP 3 Database Server OS: Microsoft Windows 2000 Server SP 3 This document was previously published as Siebel SR 38-1386997031. Symptoms SBL-BPR-00191 We have a error with a workflow. This WF is excuted by policy when a particular activity is closed. The WF Business Object is 'Action'. Inside this WF, there is a subprocess that invokes a Business Service that creates a new activity. In a second subprocess, the region Id of this new activity is updated using the standar update method funcionality of Siebel workflow process. Error processing Siebel Operation for: Business Object 'Action' Business Component 'Action' Primary Id ''1-5NEI6' Operation 'Insert'(SBL-BPR-00100) -- The rowId of the active row of the primary buscomp 'Action', '1-4SNCV', does not match the Prima...
המשך לקרוא

SBL-SVC-00150

Applies to: Siebel CRM - Version: 7.5.3 [16157] and later   [Release: V7 and later ] z*OBSOLETE: Microsoft Windows 2000 Product Release: V7 (Enterprise) Version: 7.5.3 [16157] Database: IBM DB2/UDB 7.2 Application Server OS: Microsoft Windows 2000 Advanced Server SP 2 Database Server OS: IBM AIX 4.3.3 This document was previously published as Siebel SR 38-1153677971. Symptoms SBL-SVC-00150In callcenter (development environment) Group News administration > All News, when the ‘Status’ field of a news story is changed from ‘Submitted’ to ‘Completed’, the following error pops up. You cannot change the current field’s value from ‘Submitted’ to ‘Completed’. Rule validation failed: ‘[Total Approvers] = 0’ (SBL-SVC-00150) When the status field of a news story is changed from ‘Submitted’ to ‘Pending Approval’, the following error pops up. You cannot change the current field’s value from ‘Submitted’ to ‘Pending Approval’. R...
המשך לקרוא