SBL-EAI-04090: Data map '%1' not found.

מרץ 15, 2011

Applies to:

Product Release: V7 (Enterprise)

Version: 7.5.3.11 [16199]

Database: Oracle 9i

Application Server OS: Microsoft Windows 2000 Advanced Server SP 2

Database Server OS: IBM AIX 5L 5.2

This document was previously published as Siebel SR 38-2978194209.

Symptoms

We are currently working with Siebel 7.8.

I attempted to import a workflow through tools from 7.5 and received the following:

Data map 'Pre77WorkflowMap' not found.(SBL-EAI-04090)

Cannot map input object ('Front Office Workflow') to internal integration object ('Repository Workflow Process').(SBL-EAI-04056)

I followed the solution in SR #: 38-1544284501 (check Business Service 'Workflow DataSync Service' and varify user properties).

They were all correct. I re-compiled the tools SRF but the error still occurred. Please advise.

Solution

Message 1

For the benefit of the other readers:

Behavior:

Workflows from older version cannot be imported on Siebel 7.8.x.

Data map 'Pre77WorkflowMap' not found.(SBL-EAI-04090)

Resolution:

_Using user DBF. Logged into tools and I made a full compile to a new SRF.

_Add this SRF file to the client\objects\enu and tools\objects\enu directory

_Log off from tools

_Changed the SFS.CFG and TOOLS.CFG to point to the new SRF.

_Log into tools again

_Log into the Siebel Field Service Application connecting to customer DBF.

_Go to Administration – Integration screen and at the Data Maps view I imported the files Pre77WorkflowMap_last.XML and Pre77WorkflowMapBackward_last.XML (these XML files correspond to the Data maps extracted from Sample environment).

_Check if the Pre77WorkflowMap and Pre77WorkflowMapBackward by querying the above mentioned view

_On tools, then try to import the workflow files.

Keywords: Pre77WorkflowMap, Pre77WorkflowMapBackward, SBL-EAI-04090, workflow, import

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