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Applies to: Error Message Area:Application Integration Infrastructure, Enterprise Application Interfaces - EAI Version:Siebel 8.1 Purpose This document is intended to provide cause and corrective action information about Siebel Error Message SBL-EAI-04399: All field values corresponding to the user key '%1' in the integration component '%2' have NULL values Scope This document is informational and intended for any user. SBL-EAI-04399: All field values corresponding to the user key '%1' in the integration component '%2' have NULL values Explanation All the input fields specified in the integration component user key have empty values. Corrective Action When using a particular integration component user key, make sure that all of the input data field values are not empty Applies to: Siebel CRM - Version: 8.0 [20405] - Release: V8 Information in this document applies to any platform. Symptoms Customer was getting error code “SBL-EAI-04399” while import...

Applies to: Siebel System Software - Version: 7.7.2 [18325] and later [Release: V7 and later ] z*OBSOLETE: Microsoft Windows Server 2003 Product Release: V7 (Enterprise) Version: 7.7.2 [18325] Database: Oracle 9.2.0.4 Application Server OS: Microsoft Windows 2003 Server Database Server OS: Microsoft Windows 2003 Server This document was previously published as Siebel SR 38-1501532257. ***Checked for relevance on 07-JAN-2011*** Symptoms Workfow steps: Step 1: Start Step 2. File Transport Method: Receive Input Argument: d:\export\pu.xml Output: SiebelXMLFromFile of type binary and stores XMl Doc Step 3. EAI XML Converter Method: XMLDocToIntObjHier Output: SiebelPropSet of type Hierarchy Step 4: End causes error: SBL-EAI-04398: No input integration object hierarchy found. Cause At step 3, the problem was with Output Argument Name. While looking into the workflow process, it was found that the output argument for the EAI XML Converter from File business service was specified “Siebel Mes...

Applies to: Siebel Universal Customer Master - Version: 7.8.1.1 [19044] and later [Release: V7 and later ] z*OBSOLETE: Microsoft Windows 2000 """"Checked for relevance on 26-OCT-2010"""" Product Release: V7 (Enterprise) Version: 7.8.1.1 [19044] Database: Oracle 9i Application Server OS: Microsoft Windows 2000 Server Database Server OS: Microsoft Windows 2000 Server This document was previously published as Siebel SR 38-2139753541. Symptoms executing ‘UCM Contact Batch Data Management Workflow’ in UCM application 7.8.1 and getting the following error at the step ‘Process NoMatch’: ObjMgrLog Error 1 0 2005-06-17 15:37:03 (adptutils.cpp (1066)) SBL-EAI-04397: No user key can be used for the Integration Component instance 'Contact'. EAISiebAdpt EAISiebAdptErr 1 0 2005-06-17 15:37:03 [0] No user key can be used for the Integration Component instance 'Contact'.(SBL-EAI-04397) (IDS_ERR_EAI_SA_NO_USERKEY) Cause The EAI Siebel Ada...

Applies to: Siebel Tools - Version: 7.7.2 SIA [18325] to 8.1.1.3[21219] - Release: V7 to V8 z*OBSOLETE: Microsoft Windows 2000 Product Release: V7 (Enterprise) Version: 7.7.2 [18325] CHS Com/Med Database: Oracle 9.2.0.4 Application Server OS: Microsoft Windows 2000 Server SP 3 Database Server OS: HP-UX 11i This document was previously published as Siebel SR 38-1809575601. "" Checked for Relevance on 09/11/2010 "" Symptoms SBL-EAI-04394 I encounter a problem after adding a user property inside the SIS OM PMT Service "Delta Old Field 10" = my custom field name. The error is [No integration component field corresponding '' (SBL-EAI-04394)]. Normally it would give a field name but this one doesn't. I think I have completed adding all the custom field in there. But not sure why it still not work. I attach the log and the SIS OM PMT Service + IO to you. Please advise! Cause The customer has added a user property to the SIS OM PMT Service business se...

Applies to: Siebel Sales Enterprise - Version: 8.1.1 [21112] - Release: V8 Information in this document applies to any platform. Symptoms After creating an IO using EAI Siebel Wizard for Opportunity BO, the error SBL-EAI-04392 was raised when trying to use it with EAI Siebel Adapter. Could not find a business component that corresponds to the integration component 'Opportunity_Approved Registration'(SBL-EAI-04392). Cause Siebel inactivate some fields during the IO creation ex. calculated fields. If a IC is created from a MVG (ex. Opportunity_Approved Registration) and if no corresponding MVF is active in the IC created, this error will be raised. For this case the unique MVF for this BC was a calculated field that was inactive in the IC "Opportunity_Approved Registration". Solution Activate the inactivated IC field (at least one) from the IC that corresponds to the MVG assuring that at least one multi value field used in the underline BC is present and active. Ex. in...

Applies to: Siebel System Software - Version: 7.7.2 SIA [18325] and later [Release: V7 and later ] Oracle Solaris on SPARC (64-bit) Product Release: V7 (Enterprise) Version: 7.7.2 [18325] Com/Med Database: Oracle 9.2.0.4 Application Server OS: Sun Solaris 9 Database Server OS: Sun Solaris 9 This document was previously published as Siebel SR 38-3008964956. Symptoms The EAI Siebel Adapter (Upsert method) is called with Contact data, but the following error is reported :- "Multiple matches found for instance of integration component 'Contact' using search specification '[First Name] = "MAHENDRA" AND [Last Name] = "HEMNANI" AND [Work Phone #] = "+54989907987"' in the business component 'Contact', based on user key 'V77 Wizard-Generated User Key:1'.(SBL-EAI-04390) -- Error invoking service 'EAI Siebel Adapter', method 'Upsert' at step 'Insert Contact'.(SBL-BPR-00162)" Cause Because method '...

Applies to: Siebel Marketing - Version: 8.1.1.1 [21211] to 8.1.1.2 - Release: V8 to V8 Information in this document applies to any platform. Symptoms When attempting to import a response using List Import in Siebel 8.1.1.1, the import fails with the following error: ObjMgrBusCompLog Error 1 000000114b8c2d38:0 2010-03-02 14:17:40 (buscomp.inl (70)) SBL-DAT-00498: '' ist ein obligatorisches Feld. Geben Sie einen Wert fur das Feld ein. ObjMgrBusCompLog Error 1 000000114b8c2d38:0 2010-03-02 14:17:40 (buscomp.cpp (33454)) SBL-DAT-00498: 'First Name' ist ein obligatorisches Feld. Geben Sie einen Wert fur das Feld ein. ObjMgrLog Error 1 000000114b8c2d38:0 2010-03-02 14:17:40 (adptutils.cpp (5634)) SBL-EAI-04389: Erforderliches Feld fehlt in Instanz von Integrationskomponente 'List Mgmt Prospective Contact' mit dem Benutzerschlussel '[Id] = "1-85H6AA"': 'First Name' ist ein obligatorisches Feld. Geben Sie einen Wert fur das Feld ein. (SBL-DAT-0...