SBL-EAI-05163: Either an invalid user name or password was specified in the request for operation, '%1'.


Applies to: Siebel System Software - Version: 7.8.2.3 [19221] and later [Release: V7 and later ]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.8.2.3 [19221]
Database: Oracle 9.2.0.6
Application Server OS: Microsoft Windows 2000 Advanced Server SP 4
Database Server OS: Sun Solaris 2.7

This document was previously published as Siebel SR 38-3110496831.
***Checked for relevance on 01-NOV-2010***
SymptomsWhile invoking inbound web services using WS-Security (with Active Directory), when the login used to invoke the web service was rejected, for example the password had expired, the EAI Object Manager contained several errors :-

SBL-DAT-00701: The administrator have checked 'User must change password at next logon' for you. Please change your password.
SBL-SEC-10018: The administrator have checked 'User must change password at next logon' for you. Please change your password.(SBL-DAT-00701)
SBL-SEC-10005: Your password has expired. Please change your password.
SBL-EAI-05163: Either an invalid user name or password was specified in the request for operation, 'MyOperation'.

However, the SOAP document returned did not contain all the errors, only the last SBL-EAI-05163, for example :-

<SOAP-ENV:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>Either an invalid user name or password was specified in the request for operation, 'MyOperation'.
(SBL-EAI-05163)</faultstring>
<detail>
<siebelf:errorstack xmlns:siebelf="http://www.siebel.com/ws/fault">
<siebelf:error>
<siebelf:errorsymbol>IDS_EAI_WS_RELOGIN_FAILURE</siebelf:errorsymbol>
<siebelf:errormsg>Either an invalid user name or password was specified in the request for operation, 'MyOperation'.
(SBL-EAI-05163)</siebelf:errormsg>
</siebelf:error>
</siebelf:errorstack>
</detail>
</SOAP-ENV:Fault>

The requirement was for the other errors, in particular the error the SBL-SEC-10005 error to be returned in the SOAP resoponse.
Causecurrently this is expected behavior. The application is working as designed.
SolutionBUG: 10511385 has been logged to request the other errors are also returned, in addition to the final error. This change request will be reviewed and prioritized for possible inclusion in a later release.
ReferencesNOTE:1076251.1 - Master Note for Siebel Web Services
BUG:10511385 - SOAP FAULT RETURNED FROM LOGIN FAILURE DOES NOT INCLUDE ALL ERRORS.








Related







Products









Siebel > Customer Relationship Management > CRM - Enterprise Edition > Siebel System Software




Keywords






CAUGHT; EAI OBJECT MANAGER; INBOUND WEB SERVICE; PASSWORD HAS EXPIRED


Errors





SBL-SEC-10005; SBL-SEC-10018; SBL-DAT-00701; SBL-EAI-05163; 10005 ERROR





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