Invoke an external executable from Oracle On Demand

Hey Folks,

I recently came across a requirement which needed the user to call a contact from within Siebel On Demand using Skype.

Here is how you achieve this-

Requirements:

 
You need to have Skype installed on your local machine for this to work.

Configuration:

 
 Create two Fields:
 1. Skype Id (Field Type = Short Text)
 2. Skype URL (Field Type = Web Link)

Now, click the “Edit Web Link” to edit the properties.

In the URL you need to specify the callto function and pass the Skype Id of the contact you want to call.

See below screen print.

Save the changes.

Now Create a Contact with the Skype Id and save it, go to the Detail Page, notice that the Skype URL is auto populated since you are passing the parameters.

 

 

And you’re ready to make your first Skype call from Siebel On Demand.

When you click this Web link for the first time, you will receive a popup

Click the Check box if you always want to call Skype, otherwise you will have to select the Skype application whenever you make a call. 

 That’s all and you’re done.

Happy Calling!