FINS Data Transfer Utilities
The best thing while working on siebel is you are never short of options. Recently we had requirement of updating a Service request from contact. Finally we did that using "EAI Siebel Adapter" business service. However during that time i came across another business service "FINS Data Transfer Utilities" popularly known as DTU business service. As i was not having prior knowledge of it going by the rule of not learning swimming lessons while drowning i decided not to go for it. Lately i have tried to explore this service and trust me it can do wonders. Here is a sample example update of Service Request from contact. We need to follow below steps in order to understand strength of this business service. 1 - Navigate to Site Map. Go to Administration - Application -> Data Map Administration tab. Create a new Record with following options: Name: Service Request Test Source Business Object: Contact Destination Business Object: Service Request Here the source business
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