siebel

There is an issue with Siebel open UI 8.1.1.1 . When you query a record, OpenUI displays records. But you cannot drill-down or edit that record, even though you have all privileges. steps to reproduce. got to any list applet, Click on query, Press "Enter" try to drill-down. This drill-down works only if that record is current record . or Try to navigate by clicking next record, you cannot, you have to use next/previous button Temporary Solution: Instead of pressing enter click on "Go" Button.

We have an Import Button in an Applet, on clicking that button, a small popup applets comes and we can upload CSV which is to be imported in to parent applet. This functionality works well in HI mode. But this functionality fails in OpenUI. Oracle support says this issues addressed in 8.1.1.11, but still I am getting error. We can Implement this feature with some tricks. lets create a button on applet and give method name as "FilePopup". And make sure that CanInvoke is true for this method. function WebApplet_PreCanInvokeMethod (MethodName, &CanInvoke) {     if(MethodName == "FilePopup")     {             CanInvoke="TRUE";             return (CancelOperation);     }     return (ContinueOperation); }  Now open Applet Browser script.  function Applet_PreInvokeMethod (name, inputPropSet) {     switch(name)  ...

Siebel OpenUI 8.1.1.11 comes more more systematic way to manifest the custom JavaScript. In the Administration level, we have options to add files as well as map those files with applets/views/Applications. First we need to add our custom files in Manifest files Now we can map those files with our Application /Applet

Most people want security in this world. So whatever piece you design, Authentication becomes the key aspect. There are times when you want to authenticate whether the user-in-context is valid siebel user or not without actually logging into the system. This type of requirement is typical in Mobile Solutions using HTML5 and siebel webservices. Here I unearth one more hidden gem of siebel, " Authentication Business Service ". This magical service authenticates user against siebel irrespective of your security authentication mechanism. Be it database or LDAP it will return you valid siebel user name else invalid user/password error.The method is " Authenticate ".  It accepts three input parameters: 1 - User Name - User Name to be authenticated in siebel 2 - Password - Password of the user 3 - GetPrivateCredentials - Y OR N based on the requirement.  If set to Y it will result user name in "Siebel User Name" output parameter. One can see its usage in " L...

Siebel Open UI : Migrating a renderer from 8.1.1.10 to 8.1.1.11 This tutorial is all about how to migrate code from 8.1.1.10 to 8.1.1.11 thanks to  Duncan Ford

  Oracle stops supporting IE7 "On April 4, 2014, Oracle Support will remove Internet Explorer 7 (IE7) from the My Oracle Support and Cloud Support portal certified browser list. It is important that you make the transition to a more current version of Internet Explorer prior to April 4, 2014. We recommend that you review the �Supported Browsers� link for a list of My Oracle Support and Cloud Support portal certified browsers. When upgrading your browser, it is important to note that Internet Explorer 11 (IE11) is not yet certified with My Oracle Support and Cloud Support Portal. Newer versions of supported browsers are usually certified within six months from their release date. If you have any questions or feedback, please log into My Oracle Support and use the "Contact Us" link located in the upper right hand corner."

  Oracle stops supporting IE7 "On April 4, 2014, Oracle Support will remove Internet Explorer 7 (IE7) from the My Oracle Support and Cloud Support portal certified browser list. It is important that you make the transition to a more current version of Internet Explorer prior to April 4, 2014. We recommend that you review the “Supported Browsers” link for a list of My Oracle Support and Cloud Support portal certified browsers. When upgrading your browser, it is important to note that Internet Explorer 11 (IE11) is not yet certified with My Oracle Support and Cloud Support Portal. Newer versions of supported browsers are usually certified within six months from their release date. If you have any questions or feedback, please log into My Oracle Support and use the "Contact Us" link located in the upper right hand corner."

Renowned Siebel expert, J. Bruce Daley, vice president and principal analyst at Constellation Research, is planning to present a live webinar on top 5 siebel planning strategies. Please join me in attending the session as it can help you evaluate your current implementations and evolve go-ahead siebel strategies.  In this webinar, Siebel experts will discuss findings from the Constellation Siebel reports.  Five different strategies are outlined – Move Forward, Move Away, Restart, Innovate Around the Edges, and Stand Pat – that you can use to move your implementation forward into the next decade.  These are the topics: The real position Siebel technology holds in the market Why the conventional wisdom about the product is often wrong What trends are driving misconceptions in the market How to assess your Siebel implementations and a move-forward strategy We want to set the record straight so you know where you stand with Siebel that will provide insights to your organizati...

Some of developers getting white screen after patching open UI, and error console says.   Message: Object doesn't support this action Line: 38 Char: 799 Code: 0 URI: http://192.168.1.104/callcenter_enu/23030/scripts/siebel/navctrlmngr.js?_scb= Oracle support web came with a solution for this problem. Cause FP 8.1.1.11, aka Innovation Pack 2013, contains many changes for the Siebel Open UI. When the pre-8.1.1.11 SRF is used for Siebel Open UI, it cannot perform the operation correctly and the above error is shown Solution Please download the new SRF to replace the pre-8.1.1.11 SRF as below. 1) Login to Oracle Software Delivery Cloud, aka edelivery (https://edelivery.oracle.com/) 2) Search Siebel CRM product with the following criteria then click "Go" button. Select a Product Pack: Siebel CRM Platform: (corresponding platform) 3) Find the description below then select it. Description: Siebel Industry Applications Innovation Pack 2013 Release 8.1.1.11 Media Pack for "...

The next release on 8.1.x is 8.1.1.11. This innovation pack is releasing with lot of features, that is available in non -open UI versions and missed in older open UI versions(8.1.1.9/10) Siebel Mobile Disconnected Customer Facing Sales Applications Partner Facing self Registration Marketing - HTML/Rich Text Editor, Allocation, Calender, Flow Universal Inbox C/OM - Sum totals on list: Contact hierarchy view Sales - Funnel Chart Right-to-left language support List views - Column lock, column resizing, save state Online Help- Searchable, Context sensitive help Personalization, Applet Location/Hide Expression/Rule Designer Outbound email f9/Email Response Calendar Drag/Drop Validation Applet right click menu Bar code toolbar Chat CTI toolbar - Hotelling GANTT Chart Chart program Designer SmartScript -Designer/Player

If you weren't able to follow Bruce Daley's webinar "Where Do You Stand with Siebel", here is a quick recap: Oracle Siebel CRM is a mature application showing both continued robustness and signs of age. With Oracle sending mixed messages about the product’s future, Bruce Daley, VP at Constellation Research has published a report which helps Oracle Siebel customers understand the real position Siebel technology holds in the market, why the conventional wisdom about the product is often wrong, and what trends are driving misconceptions in the market. It also offers pragmatic advice for taking Siebel implementations in different directions and how associated careers will be impacted You can  view the replay and download the slides here . You can  download the report with compliments of Rimini Street here . State of Siebel 2013 Survey Along with the report, Constellation Research and the Siebel Essentials blog are conducting a  survey  to feel the pulse of the Siebel com...

This free 45 minute webinar  will discuss what different directions Oracle Siebel professionals can take their Siebel implementation and their careers. Who: J. Bruce Daley, Vice President and Principal Analyst Constellation Research What: Webinar: "Where Do You Stand With Siebel” When: Wednesday,  September 18 , 2013 at   9:30 a.m. US Pacific time How:  https://www3.gotomeeting.com/ register/578393734 Research and advisory firm Constellation Research  will hold a Webinar on Where You Stand with Siebel on September 18th. The topic will be the different directions Oracle Siebel customers, partners, and consultants can take their Siebel implementation and their careers. This year marks the 20th anniversary of Siebel technology and as a mature application it shows signs of both robustness and age. With Oracle sending mixed messages about the product’s future, this webinar helps people making a living with Siebel determine exactly where they stand. "Clearly S...

This free 45 minute webinar  will discuss what different directions Oracle Siebel professionals can take their Siebel implementation and their careers. Who: J. Bruce Daley, Vice President and Principal Analyst Constellation Research What: Webinar: "Where Do You Stand With Siebel” When: Wednesday,  September 18 , 2013 at   9:30 a.m. US Pacific time How:  https://www3.gotomeeting.com/ register/578393734 Constellation Research, Inc., the award-winning research and advisory firm focused on disruptive technologies is offering a free 45 minute webinar to introduce a new analyst, J. Bruce Daley, in one of his primary research areas - the standing, enhancement, and conversion of legacy enterprise class software technology. His topic will be the different directions Oracle Siebel customers, partners, and consultants can take their Siebel implementation and their careers.  This year marks the 20 th  anniversary of Siebel technology and as  a mature application i...

Necessity is mother of taking chances. In recent outrage by our business users, we were asked to provide option of selecting multiple file attachments. Unfortunately siebel doesn't provide option of creating multiple attachment in one go. Even drag and drop in High interactivity creates only one attachment. With Open UI there are options but with good old HI and SI mode this can be real tricky. However, With mix of HTML-Javascript-browserscript we were able to achieve a custom built html file with multiple file browse options. where user could select three files in one go. Below custom file browse HTML was used . Name is as "MultiFileAttach.htm". File1 File2 File3 Once the HTML page is ready, copy it in  Siebel\Client\PUBLIC\Enu and \siebsrvr\WEBMASTER\enu folders. I was not able to use Multiple attribute for file input type (food for thought for Javascript masters) so was forced to use three different file controls. The key here is returnValue property which returns the...

After reading the title of this post, you might have got some idea what the scenario I am going to talk about today. This is the scenario where I have two buttons exposed on the UI and both having the same Method Invoked = "ShowPopup". Here below is the snapshot: 1. Create SR : this button is being used for displaying “Create

Siebel provides various different OOB ways to display a Popup applet, no matter if it a list applet or form applet. Here below is the list of all possible ways: 1. ShowPopup This is a straight forward OOB way to display a popup applet which is mostly used to display a popup when button is clicked. a.

After reading my earlier post on sending emails in HTML format, two readers Rishikesh and VP asked, if it is possible sending email using dynamic email template and with the attachments. After reading the complete requirement, I thought its worth a separate post. So, here is the solution - 1. Lets assume we have an email template based on Quote business component as per below screen shot:

I was working on a requirement where in one of the step in the Workflow using "Outbound Communications Manager" business service for sending an email using method "SendMessage". And depending upon the value of some process property, I need to add some more texts at the end of email body. The problem came in when I tried adding extra text using expression, the carriage return was not working

In Siebel world, Runtime Event (RTE) and Workflow Process seems to be very good friends. Both understand each other pretty well. Whenever there is a need to implement any functionality on based of some trigger, these two friends comes hand in hand. I usually make use of both of them most of the time to make a good solution. Few things to keep in mind when we use them for any requirement:

This is a very simple requirement that I am talking about today, where on a button click you are required to do a GetFieldValue() of a active BC field, which is NOT exposed on the UI and doesn't have the Force Active property checked. If you try to do that, system prompts an error sayng: A script failed to get the value for field because the field was not active.(SBL-EXL-00119)

Runtime Events (RTE) and Data Validation Manager (DVM) are the two highly used features whenever there is a requirement for imposing business rules in the process. Every another project has their own business rules to implement and Siebel developers use RTE and DVM as their first choice (mostly). Problem comes in when you are done with the development and now its time to move the RTE and DVM (

A lot has been written about Siebel ASI's. Developers tend to swore by them in order to achieve anything. Despite being so famous, the-mother-of-document siebel bookshelf doesn't have enough sample examples of them. Though there are details about structure of the ASI's. How they can be deployed as web services, about Interface integration objects, etc but still those fascinating examples are missing which helps in quick understanding. If you have already worked on ASI's you can directly jump to comments section for your experience else you can continue to have a look as the sample SOAP message which can be directly fired from your SOAP UI to fetch results. Here i am discussing about OOB siebel ASI, Siebel Contact and its two operations: 1 - QueryById As the name suggest you can query contacts available based on one Input, i.e. RowId. Sample input message for same will look like: 1-4VYGI 2 - QueryByExample  With this operation you can query ...

Finally life has turned to, need of hour,development of MobileApps for siebel and trust me it is as thrilling as watching any bond movie. with new projects come new challenges. So while developing android app for our users we got stuck in one show-stopper issue. The main requirement was to consume a webservice hosted in siebel. On Android, consuming a SOAP web service is more difficult (as opposed to consuming a RESTful web service), since it does not include any libraries to communicate with SOAP web services. Unfortunately you have to manually write the code to consume the service which is not as straightforward as compared to writing in any other Java project. With siebel doesn't giving a direct hosted URL it was more difficult for us to write the code. As an alterate solution we have to write a .net webservice which consumes the siebel webservice. The next issue is to generate the Java classes needed from the .Net WSDL files, and this is where I was coming up short with knowled...

In my previous post, I told you about the contact I had with the OpenUIThemes� staff and said that a test was scheduled. Well, yesterday, I could get my hands on their themes. My review below, I had access to their Gmail Theme and  every major topic I tested is listed here:   Design o   Being a daily user of Gmail as well as a global Google fan, I could feel the impression to work on my desktop using their test machine. o   The UI is easy to navigate and the visuals are ok. o   Some menus have changed position (like sitemap and so on) but as a user you don�t want to use this menu every day. In fact thinking again about it, I think that it adds something to user navigation as UI is focused on what will be immediately useful for the Siebel user.   Performance o   Performance was fine on this theme, the theme did not contain heavy images but I was on a low-bandwidth connection so for me it�s OK. I don�t know how it would behave with mo...

In my previous post, I told you about the contact I had with the OpenUIThemes’ staff and said that a test was scheduled. Well, yesterday, I could get my hands on their themes. My review below, I had access to their Gmail Theme and  every major topic I tested is listed here:   Design o   Being a daily user of Gmail as well as a global Google fan, I could feel the impression to work on my desktop using their test machine. o   The UI is easy to navigate and the visuals are ok. o   Some menus have changed position (like sitemap and so on) but as a user you don’t want to use this menu every day. In fact thinking again about it, I think that it adds something to user navigation as UI is focused on what will be immediately useful for the Siebel user.   Performance o   Performance was fine on this theme, the theme did not contain heavy images but I was on a low-bandwidth connection so for me it’s OK. I don’t know how it would behave with mo...

Some days ago I received an email from a Company representative who wanted to introduce me to their concept around Siebel Open UI. Why not? I replied �Ok� and so I joined a video conference with the guy the next day. Much to my surprise, they had decided to create packaged themes with various look & feel for Siebel Open UI to help other companies customize their Siebel CRM Open UI application. The idea is very promising I think, as every company has corporate colors and branding that makes its visual identity. I�ve seen in the past that it�s much easier to implement a new tool, make an upgrade to an existing tool and finally gain user adoption when the users feel that the software was made specifically for their company (visual identity, colors, display, etc� is part of it). It also seems to go along with Oracle�s strategy with the Open UI (apart from the compatibility benefits). Here is the URL: http://www.openuithemes.com At the end of the video conference, I had a look at the co...

Some days ago I received an email from a Company representative who wanted to introduce me to their concept around Siebel Open UI. Why not? I replied “Ok” and so I joined a video conference with the guy the next day. Much to my surprise, they had decided to create packaged themes with various look & feel for Siebel Open UI to help other companies customize their Siebel CRM Open UI application. The idea is very promising I think, as every company has corporate colors and branding that makes its visual identity. I’ve seen in the past that it’s much easier to implement a new tool, make an upgrade to an existing tool and finally gain user adoption when the users feel that the software was made specifically for their company (visual identity, colors, display, etc… is part of it). It also seems to go along with Oracle’s strategy with the Open UI (apart from the compatibility benefits). Here is the URL: http://www.openuithemes.com At the end of the video conference, I had a look at the co...

Results of the Poll Future of Siebel are out officially. @lex has collated and presented the analysis at this link . You can also catch up with the official press release here . The results have not taken many by storm but yet gave oxygen to the faith that there is no reason to panic and give up on Siebel. In the ever changing market dynamics, Siebel will continue to emerge with its architecture evolving and adapting to market needs. With "Open UI" striking and more customers embracing it, its time to explore some Java skills. It also marks centuries of post on CRM Conundrum. Thanks to all readers/followers for making it success. Sooner or Later even you will be reading on piece of Open UI here till then stay tuned. Happy Voting!!

Recently while working on multilingual application we faced strange issue. While setting values in MVG applet with calendar control, any date value was getting appended with UIF_ string. As a result invalid format error was coming. Eagle-eye pursuit resulted in the fact that even on the calendar control the month was like "UIF_May". To our surprise this issue was not happening on all machines. It was occurring only in some of the user machines with specific configuration. On discussion with Oracle it is found to be product defect.                                                             With configuration of Windows 7 and IE 8, it happens in ARA/ENU/FRA implementations. In order to resolve the issue IE 8 must be updated to latest patches from Microsoft or as an alternate solution could be: 1. In the Internet Explorer browser, ...

In Siebel 8.1.1.10, Edit layout is not working. As per their document, no Quick fixes are available for this issue & next version (8.1.1.11) may not fix this issue.

The poll for seeking your opinion regarding future of Siebel has been closed.  Gratitude to everyone who cast their votes and participated in discussions.  Please stay tuned for a detailed analysis of the poll results on Siebel-Essentials . Many thanks again for voting to all Followers/Members/Readers/Friends.  Happy Voting!!