O.C.M. revised


Winter is approaching in this part of world, so is my hibernation mode. For a while Email templates are keeping me busy and some usage of "CreateRequest" and "SendMessage" methods of Outbound Communications Manager business service has forced me to draw a comparison between the two. It may help you to identify which one to go for sending outbound emails.

Below diagram lists out the advantages of both worlds.



There were situations where i felt need of passing parameters to email templates just as we pass parameters to DataMaps, DVM's at runtime. I searched for it without any success. Please feel free to comment if you have any clue about passing parameters to email templates apart from field substitutions or more points to add on above comparison list.


Happy E-mailing!!



תגובות

הוסף רשומת תגובה

פוסטים פופולריים מהבלוג הזה

Profile Attributes and Open UI

תמונה
Yes, Profile Attributes! As the ever attentive, up-to-date Siebel CRM expert that you are when you read this, you know that in Siebel Open UI (since version 15), it is no longer allowed/supported to  set  Profile Attributes from browser-side script. But  getting  them is not a problem, since the  GetProfileAttr  function works perfectly fine. Recently I found a few vanilla Profile Attributes that came quite handy in my work in Open UI JavaScript: Navigation Type : stores the navigation type such as "NAVIGATION_TAB" ActiveViewName : does what it says on the tin IsOpenUI : returns "1" when the application runs in Open UI Is SUI Theme : when "TRUE", the application theme is Synergy (aka SUI) Position:  returns the currently active position Primary Responsibility Name : guess what this one is… Profile Image : returns the URL of the user's profile image Org.Name : returns the name of the user's organization Here's a sample line of ...
המשך לקרוא

SBL-BPR-00191: The rowId of the active row of the primary buscomp '%1', '%2', does not match the Primary Id

Applies to: Product Release: V7 (Enterprise) Version: 7.5.3 [16157] ESN Database: Oracle 9.2.0.2 Application Server OS: Microsoft Windows 2000 Server SP 3 Database Server OS: Microsoft Windows 2000 Server SP 3 This document was previously published as Siebel SR 38-1386997031. Symptoms SBL-BPR-00191 We have a error with a workflow. This WF is excuted by policy when a particular activity is closed. The WF Business Object is 'Action'. Inside this WF, there is a subprocess that invokes a Business Service that creates a new activity. In a second subprocess, the region Id of this new activity is updated using the standar update method funcionality of Siebel workflow process. Error processing Siebel Operation for: Business Object 'Action' Business Component 'Action' Primary Id ''1-5NEI6' Operation 'Insert'(SBL-BPR-00100) -- The rowId of the active row of the primary buscomp 'Action', '1-4SNCV', does not match the Prima...
המשך לקרוא

SBL-SVC-00150

Applies to: Siebel CRM - Version: 7.5.3 [16157] and later   [Release: V7 and later ] z*OBSOLETE: Microsoft Windows 2000 Product Release: V7 (Enterprise) Version: 7.5.3 [16157] Database: IBM DB2/UDB 7.2 Application Server OS: Microsoft Windows 2000 Advanced Server SP 2 Database Server OS: IBM AIX 4.3.3 This document was previously published as Siebel SR 38-1153677971. Symptoms SBL-SVC-00150In callcenter (development environment) Group News administration > All News, when the ‘Status’ field of a news story is changed from ‘Submitted’ to ‘Completed’, the following error pops up. You cannot change the current field’s value from ‘Submitted’ to ‘Completed’. Rule validation failed: ‘[Total Approvers] = 0’ (SBL-SVC-00150) When the status field of a news story is changed from ‘Submitted’ to ‘Pending Approval’, the following error pops up. You cannot change the current field’s value from ‘Submitted’ to ‘Pending Approval’. R...
המשך לקרוא