SBL-DBC-00107: An Oracle database error has occurred.

Applies to:

Siebel Server Manager - Version: 8.1.1.2 SIA[21215] and later   [Release: V8 and later ]
Information in this document applies to any platform.




Symptoms

EAI OM, Loyalty Engine Component Failure occur multiple times.

(oracon.cpp (3246)) SBL-DBC-00107: An Oracle database error has occurred.
Please continue or ask your systems administrator to check your application configuration if the problem persists.

(secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: An Oracle database error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists.

(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.









Cause

Siebel component shows error:





(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.








The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.


Solution


The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.





- Best option is to make more space available in the archive log destination (log_archive_dest_n).





- Increased frequency of log purges.
  Work with your DBA to address the above.





- Restart Siebel servers.





















Applies to:

Siebel Server Manager - Version: 8.1.1.2 SIA[21215] and later   [Release: V8 and later ]
Information in this document applies to any platform.




Symptoms

EAI OM, Loyalty Engine Component Failure occur multiple times.

(oracon.cpp (3246)) SBL-DBC-00107: An Oracle database error has occurred.
Please continue or ask your systems administrator to check your application configuration if the problem persists.

(secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: An Oracle database error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists.

(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.









Cause

Siebel component shows error:





(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.








The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.


Solution


The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.





- Best option is to make more space available in the archive log destination (log_archive_dest_n).





- Increased frequency of log purges.
  Work with your DBA to address the above.





- Restart Siebel servers.



















Applies to:

Siebel Server Manager - Version: 8.1.1.2 SIA[21215] and later   [Release: V8 and later ]
Information in this document applies to any platform.




Symptoms

EAI OM, Loyalty Engine Component Failure occur multiple times.

(oracon.cpp (3246)) SBL-DBC-00107: An Oracle database error has occurred.
Please continue or ask your systems administrator to check your application configuration if the problem persists.

(secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: An Oracle database error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists.

(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.









Cause

Siebel component shows error:





(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.








The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.


Solution


The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.





- Best option is to make more space available in the archive log destination (log_archive_dest_n).





- Increased frequency of log purges.
  Work with your DBA to address the above.





- Restart Siebel servers.



















Applies to:

Siebel Server Manager - Version: 8.1.1.2 SIA[21215] and later   [Release: V8 and later ]
Information in this document applies to any platform.




Symptoms

EAI OM, Loyalty Engine Component Failure occur multiple times.

(oracon.cpp (3246)) SBL-DBC-00107: An Oracle database error has occurred.
Please continue or ask your systems administrator to check your application configuration if the problem persists.

(secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: An Oracle database error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists.

(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.









Cause

Siebel component shows error:





(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.








The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.


Solution


The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.





- Best option is to make more space available in the archive log destination (log_archive_dest_n).





- Increased frequency of log purges.
  Work with your DBA to address the above.





- Restart Siebel servers.



















Applies to:

Siebel Server Manager - Version: 8.1.1.2 SIA[21215] and later   [Release: V8 and later ]
Information in this document applies to any platform.




Symptoms

EAI OM, Loyalty Engine Component Failure occur multiple times.

(oracon.cpp (3246)) SBL-DBC-00107: An Oracle database error has occurred.
Please continue or ask your systems administrator to check your application configuration if the problem persists.

(secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: An Oracle database error has occurred. Please continue or ask your systems administrator to check your application configuration if the problem persists.

(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.









Cause

Siebel component shows error:





(SBL-DBC-00107)ORA-00257: archiver error. Connect internal only, until freed.








The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.


Solution


The error is caused by the fact that the archiver process is unable to archive the current online redolog due to lack of space in the destination for the archivelogs.





- Best option is to make more space available in the archive log destination (log_archive_dest_n).





- Increased frequency of log purges.
  Work with your DBA to address the above.





- Restart Siebel servers.



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