siebel

The first (and highly recommended) patchset for Innovation Pack 2014 (8.1.1.14 / 8.2.2.14) is now available on My Oracle Support. As usual, make sure that you read the accompanying Installation Guide (aka "Readme")  for details on what this patchset fixes and how to install it. have a nice day @lex

One of the most eye-striking novelties in the fresh-from-the-oven Innovation Pack 2014 certainly is the new global theme for Siebel Open UI which goes by the name of 'Aurora'. Siebel Call Center (complete with good ol' iHelp and the new Communications panel) "Aurora", the  Roman goddess of dawn  is a noble patroness for this new theme. So let's get a little bit deeper into the new theme... One Theme to Rule them All Yes, that's right. At one blow, we now have a single, common theme for all Open UI enabled applications. This includes the relatively young family of Siebel Mobile Applications, all former HI applications and the new CX Partner Portal or Self Service Portal applications. For mobile applications, this means to say goodbye to any mobile-specific renderer that used jQuery Mobile (more on that in a separate article) and say hello to all the desktop features on a tablet. Siebel Sales mobile application, Aurora theme. Ah and yes, gone are the days of...

It has become a tradition at this humble blog that we provide instructions how to create an easy-access self-study environment consisting of the Siebel Developer/Mobile Web Client, Sample Database and Siebel Tools . The following post is an updated version of previous instructions and has been updated to reflect  all necessary steps to download, extract, install and setup Siebel CRM Developer Web Client, Tools and the Sample Database for Siebel 8.1.1.14 (or 8.2.2.14), better known as  Innovation Pack 2014. Process for installing a Siebel CRM IP 2014 self-study environment: Register/log in at Oracle's Software Delivery Cloud (aka E-Delivery) Read and understand the license agreement Use a download manager Verify hard- and software Download the installation archives Extract the installation archives Run the Network Image Creator Prepare the browser Install the Siebel Mobile/Developer Web Client Install the Siebel Sample Database Install Siebel Tools Modify the .cfg files Manag...

Of course most of you have already noticed the new Oracle Help Center  which is now the landing page for any documentation link (for example from OTN). With a new look and feel ( Alta UI ) and enhanced search, it is now much easier to locate the document or topic you're looking for. Here is a video that demonstrates the Oracle Help Center . have a nice day @lex

Recently, the long-missed Oracle BI SampleApp (V 406) instances that are hosted by Oracle have resurfaced. While it is not sure how long they remain online, seize the opportunity and explore this first-class example environment. Here are the URLs: http://slc02ojz.oracle.com:7780/analytics http://slc02oka.oracle.com:7780/analytics http://slc02ojw.oracle.com:7780/analytics As usual, username is prodney and password is Admin123 . Remember that the best available instance of the Oracle BI Sample App is the one you have on your own machine. Especially when you want to go beyond the browser. have a nice day @lex

"Aurora has landed" After many preliminary announcements and blog posts, Siebel Innovation Pack 2014 has been made available by Oracle. You can find the installers as usual on edelivery.oracle.com . Make sure that you also get the latest bookshelf  and visit My Oracle Support frequently, watching out for patchsets and news. The IP 2014 version of the Siebel Open UI Deployment Guide is already available as well. Important Update : Please be aware that Patchset 1 for Innovation Pack 2014 is highly recommended for production use. Patchset 1 will be made available on My Oracle Support in due time (official GA). In the meantime, you can benefit from using the installers for evaluation and upgrade preparations and of course peruse the new documentation to learn about new features. To celebrate this new release, we will discuss the major new features and enhancements here on Siebel Essentials with a series of articles over the following weeks. Isn't she pretty? Here is the list...

Never missing a beat, the good people at Oracle have released Siebel CRM patchset 8.1.1.11.13 / 8.2.2.4.13 for Innovation Pack 2013 on My Oracle Support. As usual, this is a cumulative patchset and contains numerous bug fixes for example in the Order Management and Open UI realms. If you are still using the High-Interactivity client, prepare for deployment of a new version of the Siebel Option Pack .cab files. have a nice day @lex