siebel

Here at Siebel Essentials, we are always on the watch for interesting developments around Siebel CRM. A few weeks ago, a new company - Siebel Private Cloud - appeared on the internet. They offer Siebel CRM in the cloud, ranging from sandboxes to full production scale deployments without the hassle of installing, maintaining and securing a Siebel server environment. An offering like this brings up a lot of questions, so we contacted Yassine Kabbaj, founder and CEO of Siebel Private Cloud and he was so kind to agree to the following email interview. *** Siebel Essentials: What were the reasons why you founded Siebel Private Cloud? Yassine Kabbaj : After 15 years of Siebel Consulting, I've decided to launch this project for the following reasons: I believe Open UI will give a new breath to this market as it is heading up the right way and opening so many doors. Too many resources are spent setting up and maintaining Siebel environments and my ambition is to provide time and cost effe...

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With a bow to the good people at ec4u expert consulting , I am pleased to present in this article a white paper they put together on a feature of Internet Explorer 11 which is known as Enterprise Mode . In times where IE 8 is the last version that is officially supported by Oracle, customers who have - for whatever reasons - decided not to migrate to Siebel Open UI in the near future and stick with the ActiveX based High Interactivity client, IE 11 Enterprise Mode is the 'silver lining' and allows them to provide end users with modern versions of both Microsoft's operating system and browser. Please note that this article is a replication of the ec4u white paper and makes no statement whatsoever about Oracle's support policies. Please always contact Oracle Support if you have doubts or questions regarding supported platforms for your Siebel deployment. Having stated the above, here is the article provided by ec4u: *** 1. Functionality Enterprise Mode for Internet Explor...

We have come a long way from Siebel Analytic Applications, the grandfather of OBI Apps to Oracle BI Apps 11g. The former became Oracle BI Apps 7.9.x and - as most of my readers will be aware - uses Informatica products for ETL. Since Oracle launched the 11g version of OBI Applications which use Oracle's very own (ex Sunopsis) Data Integrator (ODI), rumors about the demise of the 7.9.x branch could never be fully squelched. At OpenWorld 2014, Oracle finally sent the message of focusing solely on OBI Apps 11g, leaving customers using the 7.9.x versions with the option of staying within support but not receiving any updates or migrating to 11g and ODI. On the Business Analytics - Proactive Support blog , we are informed that Oracle has published a Statement of Direction on My Oracle Support which is indeed worth reading when you are involved with Oracle BI Applications. Let me quote from this document: " Oracle will continue to support the 7.9.6.x product series according to th...

When it comes to getting data out of and into a Siebel database, usually the first tools that come to mind are Siebel EAI business services like EAI Siebel Adapter or Enterprise Integration Manager (EIM). While EIM and EAI provide the richest functionality and are popular for good reason, sometimes we just need to transport some records in a table from one Siebel database to the other. Such scenarios are often found when it comes to working with non-production environments, such as test instances where we quickly want to establish test records and the like. In this small series, I would like to discuss two command line utilities that have been around ever since (probably since the very early Siebel versions), namely dataexp and dataimp . In this article, we introduce dataexp and in the next we take care about dataimp. The seasoned Siebel veteran might have seen dataimp being used heavily during Siebel seed data import, while installing or upgrading a Siebel database. Siebel bookshelf...

While the near and not-so-near future for Siebel CRM is truly exciting, with so many new things coming up to learn and write about, it is worthwhile to sit back and browse the archives. Five years ago, after OpenWorld 2009 (!), I cross-posted an article from the Oracle Customer Experience blog (formerly known as CRM Product Marketing blog). This is what I wrote back then: Stating the obvious... After all these years, thousands of Siebel CRM  implementation  projects and so much experience of thousands of experts in the field, I can't believe that there are still many Siebel CRM projects which ignore one or all of these  five simple rules for a successful Siebel CRM implementation  (Credits to Divya from the  CRM Product Marketing Blog ): Standardize on tools and languages Keep customization to a minimum (yes a MINIMUM) Involve end users Communicate with others who have done it before Implement regional or online training for end users Remember: These...

Last Friday, Oracle has released patchset 12 for Innovation Pack 2013 marking one year since the inaugural release. A quick glance at the Readme document (aka Installation Guide) puts this patchset into the 'lots of bugfixes' category, just like the previous one. have a nice day @lex