Oracle OpenWorld 2014 - Siebel Strategy Update

With great delight we follow the news from the US west coast, where fellow Siebel blogger and friend Richard from On Demand Education managed to get a seat in what we imagine to be a standing-room session.

In his article (please click here to read the full article and see all 'screenshots'), Richard points out the following important bits of information for everyone working with Siebel CRM.

  • 84% of the customer base is on the latest Siebel release (8.1.1. or 8.2.2)
  • Siebel CRM is a vital part of Oracle's CX strategy
  • The roadmap for Siebel now extends to 2022 and beyond




In the (very) near future, we will see the release of IP 2014 which will provide fodder for many a post (not to mention that the Open UI related enhancements will make it into our planned book). Here are some key announcements for IP 2014:

  • Responsive Web Design (RWD) for Siebel Open UI will enable customers to use any Siebel application on any device.
  • New 'container' app for mobile applications with enhancements for disconnected mobile applications.
  • Industry applications updates for Communications, Financial Services and Public Sector.
  • CRM Desktop for Service.



Richard also lets us partake on the planned features for Siebel CRM that we will (probably) see in the not so near future (after IP 2015, but I'm just guessing). Those features are on the rumor mill for a while now.

  • "Tools on the web"
  • No SRF, no web templates
  • Role based runtime configuration

But see for yourself in Richard's comprehensive article.

Of course, there are many others keeping us up to date on the Siebel strategy, such as Manuel Breschi from e-Up. Please click here to read his point of view on Oracle's Siebel strategy.

have a nice day

@lex

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