Siebel Open UI - Back to School Series

Honestly, it has been a while since this time of the year meant 'back to school' for me. However, in my life - personally and professionally - school has never ended (and hopefully never will, just keep on learning).

This is essentially true when you make a living with enterprise IT systems such as Siebel CRM. As we all know, Siebel CRM reached a new evolutionary step with Siebel Open UI. On this blog, we have been spreading the news about Open UI from the beginning and as we are getting close to the 100th post on this topic, it seems worthwhile to pause, take a step back and look at the big picture.

A big picture...
In the following weeks we will look at several aspects of Siebel Open UI from a 'back to school' perspective. The main topics of the series are as follows:
...and here is where you can join in. I am inviting all dear readers of Siebel Essentials to submit your requests for 'big picture' articles. Please find the comments and put your topics in. Please refrain from "I am trying to implement a whacky 3rd party plugin and fifteen hidden buttons and this is the error message I got" type of requests. There are plenty of posts on this and other blogs that deal with the nifty details of Open UI.

The series is intended to give you high-level but precise big-picture information, so that everyone benefits, whether they are already Open UI 'aces' or newbies.

have a nice day

@lex

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פוסטים פופולריים מהבלוג הזה

FINS Data Transfer Utilities

תמונה
The best thing while working on siebel is you are never short of options. Recently we had requirement of updating a Service request from contact. Finally we did that using "EAI Siebel Adapter" business service. However during that time i came across another business service "FINS Data Transfer Utilities" popularly known as DTU business service. As i was not having prior knowledge of it going by the rule of not learning swimming lessons while drowning i decided not to go for it. Lately i have tried to explore this service and trust me it can do wonders. Here is a sample example update of Service Request from contact. We need to follow below steps in order to understand strength of this business service. 1 - Navigate to Site Map. Go to Administration - Application -> Data Map Administration tab. Create a new Record with following options: Name: Service Request Test Source Business Object: Contact Destination Business Object: Service Request Here the source business
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SBL-BPR-00191: The rowId of the active row of the primary buscomp '%1', '%2', does not match the Primary Id

Applies to: Product Release: V7 (Enterprise) Version: 7.5.3 [16157] ESN Database: Oracle 9.2.0.2 Application Server OS: Microsoft Windows 2000 Server SP 3 Database Server OS: Microsoft Windows 2000 Server SP 3 This document was previously published as Siebel SR 38-1386997031. Symptoms SBL-BPR-00191 We have a error with a workflow. This WF is excuted by policy when a particular activity is closed. The WF Business Object is 'Action'. Inside this WF, there is a subprocess that invokes a Business Service that creates a new activity. In a second subprocess, the region Id of this new activity is updated using the standar update method funcionality of Siebel workflow process. Error processing Siebel Operation for: Business Object 'Action' Business Component 'Action' Primary Id ''1-5NEI6' Operation 'Insert'(SBL-BPR-00100) -- The rowId of the active row of the primary buscomp 'Action', '1-4SNCV', does not match the Prima
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Profile Attributes and Open UI

תמונה
Yes, Profile Attributes! As the ever attentive, up-to-date Siebel CRM expert that you are when you read this, you know that in Siebel Open UI (since version 15), it is no longer allowed/supported to  set  Profile Attributes from browser-side script. But  getting  them is not a problem, since the  GetProfileAttr  function works perfectly fine. Recently I found a few vanilla Profile Attributes that came quite handy in my work in Open UI JavaScript: Navigation Type : stores the navigation type such as "NAVIGATION_TAB" ActiveViewName : does what it says on the tin IsOpenUI : returns "1" when the application runs in Open UI Is SUI Theme : when "TRUE", the application theme is Synergy (aka SUI) Position:  returns the currently active position Primary Responsibility Name : guess what this one is… Profile Image : returns the URL of the user's profile image Org.Name : returns the name of the user's organization Here's a sample line of
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