Siebel Runtime Event and Workflow Process



In Siebel world, Runtime Event (RTE) and Workflow Process seems to be very good friends. Both understand each other pretty well. Whenever there is a need to implement any functionality on based of some trigger, these two friends comes hand in hand. I usually make use of both of them most of the time to make a good solution.



Few things to keep in mind when we use them for any requirement:



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פוסטים פופולריים מהבלוג הזה

FINS Data Transfer Utilities

תמונה
The best thing while working on siebel is you are never short of options. Recently we had requirement of updating a Service request from contact. Finally we did that using "EAI Siebel Adapter" business service. However during that time i came across another business service "FINS Data Transfer Utilities" popularly known as DTU business service. As i was not having prior knowledge of it going by the rule of not learning swimming lessons while drowning i decided not to go for it. Lately i have tried to explore this service and trust me it can do wonders. Here is a sample example update of Service Request from contact. We need to follow below steps in order to understand strength of this business service. 1 - Navigate to Site Map. Go to Administration - Application -> Data Map Administration tab. Create a new Record with following options: Name: Service Request Test Source Business Object: Contact Destination Business Object: Service Request Here the source business
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SBL-BPR-00191: The rowId of the active row of the primary buscomp '%1', '%2', does not match the Primary Id

Applies to: Product Release: V7 (Enterprise) Version: 7.5.3 [16157] ESN Database: Oracle 9.2.0.2 Application Server OS: Microsoft Windows 2000 Server SP 3 Database Server OS: Microsoft Windows 2000 Server SP 3 This document was previously published as Siebel SR 38-1386997031. Symptoms SBL-BPR-00191 We have a error with a workflow. This WF is excuted by policy when a particular activity is closed. The WF Business Object is 'Action'. Inside this WF, there is a subprocess that invokes a Business Service that creates a new activity. In a second subprocess, the region Id of this new activity is updated using the standar update method funcionality of Siebel workflow process. Error processing Siebel Operation for: Business Object 'Action' Business Component 'Action' Primary Id ''1-5NEI6' Operation 'Insert'(SBL-BPR-00100) -- The rowId of the active row of the primary buscomp 'Action', '1-4SNCV', does not match the Prima
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Profile Attributes and Open UI

תמונה
Yes, Profile Attributes! As the ever attentive, up-to-date Siebel CRM expert that you are when you read this, you know that in Siebel Open UI (since version 15), it is no longer allowed/supported to  set  Profile Attributes from browser-side script. But  getting  them is not a problem, since the  GetProfileAttr  function works perfectly fine. Recently I found a few vanilla Profile Attributes that came quite handy in my work in Open UI JavaScript: Navigation Type : stores the navigation type such as "NAVIGATION_TAB" ActiveViewName : does what it says on the tin IsOpenUI : returns "1" when the application runs in Open UI Is SUI Theme : when "TRUE", the application theme is Synergy (aka SUI) Position:  returns the currently active position Primary Responsibility Name : guess what this one is… Profile Image : returns the URL of the user's profile image Org.Name : returns the name of the user's organization Here's a sample line of
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